Help & Support
Guides, frequently asked questions, and how to reach Optiviera when you are stuck
Contact Optiviera support
If the articles below are not enough, open a request for our product team. These requests are handled in the Optiviera Management Console (not the same as day-to-day service tickets in your own helpdesk).
By module: user guides
End-to-end workflows, common use cases, and how screens and confirmations work in each area. Open a module below.
Guides and shortcuts
Frequently asked questions
How do I create a new service ticket?
How do I change my password or security settings?
How do I open a request with Optiviera product support?
Where can I see company-wide reports?
Who can add or disable users in our tenant?
Other contact options